Privacy Policy for Pulse and Flow Fitness
Last Updated: April 2026
Pulse and Flow Fitness ("we," "us," or "our") is committed to protecting the privacy of our
users. This Privacy Policy outlines how we collect, use, and disclose personal information when
you use our website and services.
Information We Collect
- Personal Information: When you register for an academy membership or make a
purchase, we may collect personal information such as your name, email address, phone
number, address, and payment details.
- Payment Information: If you choose to make payments online, we use Stripe,
a third-party payment processor, to securely handle your payment information. Please refer
to Stripe's Privacy Policy for more information.
- Other Information: We may also collect non-personal information such as
your IP address, browser type, device information, and usage data.
How We Use Your Information
We use the information we collect for the following purposes:
- To process and manage your gym membership or purchases.
- To communicate with you about your membership, purchases, and updates.
- To improve our website, services, and customer experience.
- To prevent fraud and ensure the security of our services.
- To comply with legal obligations and enforce our terms and policies.
Information Sharing
We may share your personal information with third-party service providers who assist us in
providing our services. These providers are contractually obligated to maintain confidentiality.
We may also disclose your information:
- To comply with legal requirements, such as responding to subpoenas or court orders.
- To protect our rights, property, or safety, or that of others.
- In connection with a merger, acquisition, or sale of assets.
Refund Policy
- We offer refunds for academy memberships or purchases within the applicable refund period. To
request a refund, please contact us. Refunds will be issued to the original payment method.
Your Choices
- Opt-out: You may choose not to provide certain personal information, but
this may limit your ability to use certain features.
- Communication Preferences: You can opt-out of promotional emails by
following the unsubscribe instructions provided.
Data Security
We take reasonable measures to protect your personal information from unauthorized access,
disclosure, alteration, or destruction. However, no method of transmission over the internet is
100% secure.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately
upon posting. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact
us.
